GENERAL INFORMATION

The majority of our products are suitable for all circuits (central heating and domestic hot water systems). These products are manufactured from Brass and Stainless Steel. When the product is manufactured in Mild Steel it is suitable for central heating systems only. Brass towel rails are manufactured using dezincification resistant brass, however it should be understood that the term ‘resistant’ does not entirely preclude the possibility of dezincification occurring. If you install the product on an open (DHW) circuit, make reference to your local water authority to ensure dezincification has not previously occurred in the area. Please take caution where a water softener is installed as this could cause dezincification. Mild Steel products must be installed in accordance with BS7593 using a corrosion inhibitor. Models suitable for indirect (closed) circuits only cannot be installed on an open circuit due to the item containing ferrous (steel) parts. Product compatibility is the responsibility of the installer. For any further assistance please contact us by telephone or email.

GENERAL TERMS AND CONDITIONS

Bespoke items are non-returnable and cannot be cancelled once production as begun. All heat outputs are shown at 50ºC∆t, in compliance with BS-EN442 .To convert to output at 60ºC∆t, multiply stated heat output by conversion factor 1.268 (approximate figure). All measurements given are nominal dimensions only (mm), and are not binding. Detailed technical drawings are available on request from our Sales Office on +44 (0) 01902 387080 or via our website - www.aestus. co.uk.

Manufactured from hot brass stamped fittings and high quality brass tube complying to BS-2871. Some models manufactured from high grade CR steel tubing and/or containing steel components suitable for closed/indirect circuits only. All rails are pressure tested to 100p.s.i (6.9 bar) air immersed in water. All Hydronic and Hydrolectric models are fitted with 2 x 1/2” BSP F.I. connections. Alternative M.I. or compression fitting connections are available on request. 3/4” BSP FI connections available at extra cost on some models. A manual bleed air vent is fitted to all hot water/dual fuel models. Auto air vents available on request at additional cost.

Pipe centre dimensions are provided as centre to centre using the Aestus range of valves. In compliance with our policy of continual improvement we reserve the right to alter specifications, materials and dimensions or discontinue any of our products without prior notice. The colour and finish swatches in the brochure are as accurate as colour printing processes allow. Aestus recommends that existing or new pipework is not adjusted until the radiator or towel rail is installed in its final position. A copy of the Company’s full Terms and Conditions of Trading is available on request.

CONTINUAL IMPROVEMENT

Our company policy is one of continual improvement and Aestus reserves the right to amend designs, specification or discontinue any of our products without prior notice.

WARRANTY

Aestus products in general, carry a 10 year warranty subject to them being correctly installed and used for their intended purpose only. Although all products are tested prior to dispatch the electrical components are not manufactured by Aestus and so they are covered by a 2 year warranty. If satisfactory proof of purchase can be evidenced we will, during the first ten years, replace or rectify any mechanical fault to the product as a whole without charge excluding third party labour costs and carriage charges. “Living” and non-lacquered finishes are not covered by warranty because they are applied by hand and as such, are subject to natural variations in colour and texture consistent with related products in the market. Please contact the Sales Office. +44 (0) 1902 387080 for further guidance or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Different components, such as tubing and fittings, are likely to have slightly different colour tone due to their unique metal composition and the high degree of hand craftsmanship involved with the finishing process. Our towel rails are superbly finished, but they are not jewellery. When an apparent “defect” occurs, it should be viewed at approximately the same angle and distance that you would view the product when installed.If the defect is visible at that vantage point, it may be considered a legitimate reject; if not, it is considered to be within industry standards for bathroom furniture. The same standards would not apply to a tap, for example, for which the manufacturing processes are entirely different and when viewed at eye level should be perceived as being “perfect”. We will not accept claims for damages to surface finishes resulting from the use of proprietary cleaning materials, normal wear and tear, and any damage as a result of misuse, negligence or faulty installation.

BS-EN442.1 & 2

Where applicable, product manufactured by Aestus has undergone independent testing to verify heat outputs are in accordance with the parameters laid down in the above European standard specified.

CONSTRUCTION PRODUCT REGULATIONS (CPR)

Product with a declared heat output of 200 watts or less at 50 degrees C Delta T are not classified by the Company as heating appliances and are therefore not covered by the above. All individually manufactured bespoke products are similarly exempt as detailed in the above referenced legislation.

ELECTRIC PRODUCT

Aestus electric towel rails are CE marked and comply with European Safety Standards EN60335-1, 2-43 and EN60079-30-2. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EEC. Electroline product, unless otherwise specified, are certified to IP65. The IP rating of Electreau and Hydrolectric product will depend upon the electrical element specified but are generally IP 55 or IP66. For further details contact the Sales Office. +44 (0) 1902 387080 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

ISO 9001:2008 CERTIFIED

Aestus is proud to be ISO 9001: 2015 certified. Quality is utmost in importance to our organization, in both the products and services we provide our customers. Reflecting this commitment, Aestus implemented and received certification of our Quality Management System in accordance with ISO 9001:2015.

GENERAL

Carriage - Paid UK mainland, excluding requests for next day service, Export carriage can also be arranged. Please contact our Sales Office for details on telephone +44(0) 1902 387080 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Unless stated valves are NOT supplied with each product.
E&OE

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